Contact
Write to the editorial desk.
We welcome corrections, source suggestions, accessibility feedback, and thoughtful questions about our coverage.
Good editorial work is improved by readers who notice what we missed.
Contact details
Plume editorial desk
Jalan Melati 15, RT.002/RW.005, Cilandak Barat, Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12430, Indonesia
Phone: +62 812 5558 7643
We review messages during normal working hours in Jakarta and aim to respond thoughtfully.
Response times
- Editorial desk hours: Monday to Friday, 09:00 to 17:00 WIB (UTC+7), excluding Indonesian public holidays.
- Acknowledgement of every message: within 2 working days.
- General questions and source suggestions: a written reply within 5 working days.
- Corrections and accessibility reports: acknowledged within 2 working days, with a decision or update within 10 working days.
- Privacy requests: handled within 20 working days, as set out in the privacy policy.
Plume does not provide personal health advice by email or telephone. Messages describing a medical concern will receive a pointer to qualified local care.